The Gran Hotel Bahia del Duque Resort has developed a Corporate Responsibility policy along the following lines:
They are our basic guidelines, based on our vision, mission and values. We contribute in an active way to social, economic and environmental improvement, integrating ourselves in the surroundings, thereby increasing the credibility and prestige of our group.
Transparency and Good Governance
We ensure transparency, integrity and good governance in all areas of activity that make up the company’s business.
For the company, the participation and motivation of our employees is very important. It is essential that the team is highly motivated, sensitive and aware of the importance of their work in order to achieve the objectives of the organization. The company aims for internal promotion and to ensure equal opportunities for workers. In addition, the company is committed to providing a safe and healthy workplace, promoting a culture of prevention.
We encourage a climate of cooperation and mutual trust, promoting transparency and communication with suppliers, in order to reach the objectives set regarding quality.
We have set as a commitment the pursuit of quality in the products and services of the Hotel; our goal is to exceed the expectations of our guests. For this reason we use feedback systems which allow us to measure guest satisfaction.
We promote the respect and protection of the environment, making rational use of natural resources, reducing fuel consumption, electric energy and water as well as reducing the amount of waste by facilitating recycling.
Contribution towards to the Community
We promote the respect, protection and the enhancement of local economies, giving prominence to the employment of local residences of the geographic areas of influence of the hotel. We contribute to the improvement of living conditions of children, families and the disadvantaged communities on an international level.