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WORLDWIDE CONTACT

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Andorra

OFFICES

Andorra

TEAM

Josep María Comes

Josep María Comes

CEO Biosphere Andorra

Josep María Comes is CEO of Principat Qualipreven, from the Pirineu Inspection and Control Group, since 1991. He studied his degree in Civil Engineering of Structures at the Universidad Politécnica de Catalunya.

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Argentina

OFFICES

Buenos Aires

TEAM

Fabián Román

Fabián Román

CEO Biosphere Argentina

Chemical Engineer of the National University of Buenos Aires, specialist in Sustainable Development of the Bolivarian University of Chile and Master in Management of Sustainable Tourism of the University for International Cooperation (UCI).

Founder and President of Fundación Plan21 for the Sustainable Human Development of Argentina.

Director of the Institute of Sustainable Tourism for Latin America and the Caribbean since 2014.

He is Professor and Principal Investigator of the National University of Lanús, with more than 20 years of teaching experience and from 2012 to 2017 he was director of the Master's Program in Sustainable Tourism Management at the UCI, one of the oldest in Spanish speech.

As a consultant, he has been part of international cooperation projects of Multilateral Organizations, Public Sector and Private Foundations. He was co-founder in 2003 of the Sustainable Tourism Certification Network of the Americas and co-founder of the Global Sustainable Tourism Council, where he served as the first representative of Latin America in the Board of Directors in the period 2010-2012.

As a writer he has written essays and several articles on the environmental, social and economic problems of the current development model, highlighting the authorship of the book "Tourism and Sustainability, a complex relationship" and the co-authorship of "Tourism and Poverty, an approach to the development models "and" Notes on Human Development ".

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Brazil

OFFICES

Rio de Janeiro

 (+55) 21 9 9346-5755

TEAM

Mara Lúcia de Oliveira

Mara Lúcia de Oliveira

CEO Biosphere Brazil

Mara holds a Master Degree in Environmental Sciences and Degree in Chemistry from the UERJ - Rio de Janeiro State University, Brazil. She is Founder and CEO at SUSTENTARE Desenvolvimento Organizacional Sustentável, a consulting company, specialized in Corporate Sustainability, improving company's practices and integrating the ODS to provide a sustainable development.

Mara was in charge of the HSE department of oil and energy companies, managing the sustainable programs and initiatives. She is specialist in environmental programs, environmental legislation, HSE procedures, licensing and environmental preservation/recovery. She is also Auditor in Environment, Quality, Safety and Management Systems. She has focused her career on environmental and sustainable programs in Brazilian industries and World bank enviromental and social financials programs.

Cristina Abreu

Cristina Abreu

Biosphere Delegate for Brazil

Cristina Abreu has a Master in Sustainable Tourism Destinations and Territorial Tourism Planning at University of Lleida / Barcelona, a degree in Biology from the University of Lisbon, Portugal, Postgrad in Ecosystem Services - University of Minho and holds the title of Professional Environment Expert by the Portuguese Chamber of Biologists (Ordem dos Biólogos). She is the founder and CEO of TecAmbiente Lda, a consulting company on environment, sustainable development and tourism.

She has a vast international experience as Auditor on Tourism and Environment Certification Systems both implementing and auditing management and certification.

As a biologist she worked on ecology, nature conservation, and protected areas including UNESCO Biosphere Reserves, Natura 2000 sites.

She is connected to teaching at secondary and university level as well as on professional and long life training.

Currently she does research on nature-based solutions in tourism under a PhD Programme on Tourism Management.

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Canada

OFFICES

Canadá

TEAM

Liza Agudelo

Liza Agudelo

CEO Biosphere Canada

Biologist with a Master's Degree in Sustainable Development and Conservation Biology, Liza has been actively involved in the coordination and management of conservation and sustainable development projects at a local and international level. She has interacted at different levels in the design, management, and execution of sustainable programs and initiatives both globally and locally, with an extensive experience in coordination and management.Her beginnings with community projects and non-forest products in her native Colombia led her to support the management of the biodiversity project portfolio of the Foundation for the United Nations, where she also collaborated in knowledge management exercises. Afterward, Liza settled in Belize where she was the coordinator of the Alliance for the Mesoamerican Reef of ICRAN, a multiagency and international effort to promote sustainable practices in tourism, fisheries and watershed management; seeking to minimize the impacts on the second largest barrier reef in the world. In recent years, Liza was Senior Program Manager for the Global Sustainable Tourism Council (GSTC). She is a founding member and President of Q4C Group, a company dedicated to quality certification, as well as founder of Planet 4 People, a company dedicated to the market solution for conservation.

Erika Harms

Erika Harms

Representative Biosphere Canada

Erika Harms has focused her career on creating platforms to unite the private and public sectors in support of the conservation priorities of the United Nations and has spearheaded initiatives such as the Alliance for Sustainable Tourism and the Association for Global Sustainable Tourism Criteria. She was Founding Executive Director of the Global Sustainable Tourism Council (GSTC). Social entrepreneur with diplomatic experience, Erika builds bridges between the private sector and the public sector. Her efforts now focus on finding integrated solutions for the conservation and alleviation of poverty. In 2014 she started her own company, Planet 4 People Enterprises, to promote economic, social and environmental sustainability. She is also a founding partner of the Certification Company Q4C Group. In 2008, Conde Nast Traveler recognized Ms. Harms as "Trail Blazer" in Sustainable Tourism; In 2009, she was named "Ashoka Fellow"; And in 2010 she received the HSMAI award for the 25 Most Extraordinary Minds in Sales and Marketing. Erika is a lawyer, MBA and has a Master's degree in Natural Resources Management, and has recently acquired the Global Leader Auditor certification. She has been an adjunct professor at the renowned business school IE (Instituto Empresarial) in Madrid.

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Croatia

OFFICES

Zagreb

 +385 (0) 91 789 2571

TEAM

Marija Jurčević

Marija Jurčević

CEO Biosphere Croatia

Marija has seventeen years of professional experience in development and implementation of sustainable development projects in the Republic of Croatia and the SEE region. She holds MBA degree by the Zagreb School of Economics and Management. She has “hands on experience” working eight years on establishment of Eco Centre Zlatna Greda, in 2016 awarded as the best sustainable tourism project by the Ministry of tourism; for three years managing Eco Centre Mavrovic, based on promotion of organic agriculture and healthy lifestyles; for six years working as part of United Nations Development Programme improving management of eight national parks and eleven nature parks in Croatia. In 2018, Marija started private consulting business, working on projects that can bring social, economic or environmental benefit to the people and the planet.

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Guatemala

OFFICES

Guatemala

 +502 4211.0000

TEAM

Carmen Pérez

Carmen Pérez

CEO Biosphere Guatemala

Carmen has a degree in Public Accounting and Auditing with an MBA in sustainability and a candidate to study a PhD in Sustainable Projects. She has 30 years of work experience, which covers management positions in multinational companies, state ministries, and boards of directors. She founded the consulting firm CERTIFICA in 2009 dedicated to sustainable development and tourism that has representation in Guatemala and El Salvador, working projects that have covered 32 countries throughout Latin America and the Caribbean. In 2010, she created the GREAT Green Deal Certification Program to support companies in terms of management systems and in 2011 obtained the approval of the Global Sustainable Tourism Council (GSTC) on sustainability regulations based on the global criteria for the certification of accommodation services and tour operators.

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Mexico

OFFICES

Mexico

 (+52) 558 851 5921

TEAM

Fernando Mandri Bellot

Fernando Mandri Bellot

CEO Biosphere Mexico

Fernando Mandri is an expert in tourism quality, marketing planning and tourism development, with over 20 years of national and international experience, he has a Master in Tourism from the University of Las Palmas de Gran Canaria, Spain. He has conducted numerous studies in more than 16 countries and is the founder of INTEGRA Tourism For Good S.L. based in Barcelona, Spain, with offices in México Distrito Federal and Santiago de Chile. Some of his most relevant projects have been the implementation of tourism quality systems in Spain, Belgium and Mexico, the creation of integral tourist development plans in countries such as Panama or the Tourism Marketing Plan for Ecuador, as well as various international projects such as the re-launch of a 1200-room hotel in Yalta, Ukraine or the development of the national quality plan in Nicaragua.

Dalia Barreda Rodríguez

Dalia Barreda Rodríguez

Quality Expert

Expert in tourism quality and implementation of quality programs for federal SECTUR as Tesoros de Mexico in states such as Oaxaca, Morelos, Puebla, and Guanajuato. She is also an auditor of the Sustainable Tourism Biosphere Certificate.
She has more than 18 years of experience in the hotel industry, she has been the director of hotels and obtained these high-quality certifications. She also served as director of food & beverage, as well as a restaurant entrepreneur. She is currently a senior consultant in tourism companies.
She has given training courses in government programs in the states of Guanajuato, Oaxaca, Edo. de México, San Luis Potosí, among others, covering topics such as marketing, quality, service, innovation, and creativity.
She has training in Hotel Management in Les Roches, Switzerland.

Paulina González Hernández

Paulina González Hernández

Marketing Expert

With a degree in Tourism Resources Management, Paulina González is an expert in logistics, marketing, quality and project development.
She has coordinated the development of various national and international events and projects, highlighting: state tourism training programs, the Sustainable and Social Tourism Summit Cancun, public relations agendas for the public and private sectors, both national and international. She has developed and coordinated several international tours to promote destinations, tourism fairs, workshops and presentations.
She is a dynamic, cheerful, proactive and focused on results. She is currently a senior consultant in tourism, implementing tourist quality programs such as Biosphere of the Responsible Tourism Institute, and Tesoros de México, also as an expert in logistics and PR.

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Germany

OFFICES

Berlin

TEAM

Erika Harms

Erika Harms

CEO Biosphere Germany

Erika Harms has focused her career on creating platforms to unite the private and public sectors in support of the conservation priorities of the United Nations and has spearheaded initiatives such as the Alliance for Sustainable Tourism and the Association for Global Sustainable Tourism Criteria. She was Founding Executive Director of the Global Sustainable Tourism Council (GSTC). Social entrepreneur with diplomatic experience, Erika builds bridges between the private sector and the public sector. Her efforts now focus on finding integrated solutions for the conservation and alleviation of poverty. In 2014 she started her own company, Planet 4 People Enterprises, to promote economic, social and environmental sustainability. She is also a founding partner of the Certification Company Q4C Group. In 2008, Conde Nast Traveler recognized Ms. Harms as "Trail Blazer" in Sustainable Tourism; In 2009, she was named "Ashoka Fellow"; And in 2010 she received the HSMAI award for the 25 Most Extraordinary Minds in Sales and Marketing. Erika is a lawyer, MBA and has a Master's degree in Natural Resources Management, and has recently acquired the Global Leader Auditor certification. She has been an adjunct professor at the renowned business school IE (Instituto Empresarial) in Madrid.

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Philippines

OFFICES

Philippines

 (+63) 999 198 4125

TEAM

Frederic Tardieu

Frederic Tardieu

CEO Biosphere Philippines

Frederic TARDIEU is a retired property developer that, together with his wife Christiane MASTANTUONO, interior decorator, decided to devote their energy to the conservation of biodiversity and ecosystem systems in small islands, and to promote the development of their Island, Pangatalan, Palawan (Philippines) through sustainable tourism.

Fred is the Chairman of Sulubaai Foundation Environmental Foundation (SEF), a Philippine-based non-profit organization dedicated to conserve, protect, and restore the natural resources of Palawan Island through environmentally sustainable practices and active ecosystems restoration. It is a private initiative funded by eco-tourism.

Cristina Abreu

Cristina Abreu

Biosphere Delegate for Philippines

Cristina Abreu has a Master in Sustainable Tourism Destinations and Territorial Tourism Planning at University of Lleida / Barcelona, a degree in Biology from the University of Lisbon, Portugal, Postgrad in Ecosystem Services - University of Minho and holds the title of Professional Environment Expert by the Portuguese Chamber of Biologists (Ordem dos Biólogos). She is the founder and CEO of TecAmbiente Lda, a consulting company on environment, sustainable development and tourism.

She has a vast international experience as Auditor on Tourism and Environment Certification Systems both implementing and auditing management and certification.

As a biologist she worked on ecology, nature conservation, and protected areas including UNESCO Biosphere Reserves, Natura 2000 sites.

She is connected to teaching at secondary and university level as well as on professional and long life training.

Currently she does research on nature-based solutions in tourism under a PhD Programme on Tourism Management.

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Portugal

OFFICES

Portugal

 (+351) 232 418 463

TEAM

Patricia Malheiro Araújo

Patricia Malheiro Araújo

CEO Biosphere Portugal

With a degree in Journalism and a Masters in Communication and Marketing, Patricia Araujo has worked since 1997 in Client Management, New Product Creation and Project Management. Since 2015 she has been Director of Marketing and Projects for Biosphere Portugal

Tiago Ferreira

Tiago Ferreira

Delegate BIOSPHERE Portugal

Tiago Ferreira is, since 2014, Pilot Project Manager at Biosphere Responsible Tourism Portugal. He speaks three languages, Spanish, English and Portuguese, and studied at the Lisbon School of Economics & Management.

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Rwanda

OFFICES

Rwanda

 +250 7846 85 285

TEAM

Greg Bakunzi

Greg Bakunzi

CEO Biosphere Rwanda

William Shakespeare said that some people are born great; some achieve greatness while some have greatness thrust on them. The bittersweet journey of life through which Greg Bakunzi, the managing director of Amahoro Tours and founder of Red Rocks Rwanda in Musanze has travelled sums up the truth behind the Bard’s second view: some achieve greatness.

From a humble but sometimes tortuous beginning, Bakunzi has now founded two companies, and is also a leading voice and activist in environmental conservation together with community sustainable development. Bakunzi also is a cultural icon; particularly through Red Rocks Rwanda initiatives geared towards uplifting the socio-economic lives of local community around Nyakimana village through ever widening programs like basketry, weaving, pottery, traditional music and dancing among others.

Over the past years, Greg gained experience working as a Rwandan tour organizer and guide for various international tour operators. His professionalism and reliability, along with his exceptional understanding of the needs and desires of international visitors, have gained him renown among clients and respect among the members of local communities. Greg has been recognized by several Rwanda based organizations for his efforts in promoting responsible tourism and his community development agenda.

Little by little, he gained tremendous experience and later found his flagship tour company, Amahoro Tours that has established reputation as one of the leading tour companies in Rwanda. From this, others like Red Rocks Rwanda, where Bakunzi bought a dry patch of stony land in Nyakimana village, and transformed into an attractive intercultural exchange center were established.

Coming up with different life-changing initiatives has been a key component to Bakunzi’s nature of doing business but even though life is always like a magic carpet, where sometimes it takes you to the highest of the mountains, and sometimes to the deepest of the seas, Bakunzi believes that life is worth living, no matter the situation one is going through.

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Spain

OFFICES

Tenerife

 (+34) 922 242 904

Catalonia

 (+34) 934 614 657

Lanzarote

Basque Country

TEAM

Patricio Azcárate Díaz de Losada

Patricio Azcárate Díaz de Losada

CEO Biosphere Spain

Patricio holds a bachelor's degree in biology from the Universidad Complutense de Madrid and an MBA from the MBA Business School.
He has more than 10 years of professional experience in the field of scientific research and in the tourism sector. He is responsible for the coordination and strategy of Biosphere projects, and contact point at an international level.

Angel Díaz

Angel Díaz

Associate Director

More than fifteen years dedicated to conflict resolution in matters related to the tourism and leisure sectors, and strategic and operational consulting. Graduate with a degree in Biology, Central University of Barcelona. Bilingual Master in Economics and Business Management, IESE, Barcelona. Master in Tourism Business Management, ESADE, Barcelona. Founding partner of Advanced Leisure Services, S.L. (ALS) company of consultancy and promotion of projects in tourism, leisure and entertainment. Founding partner of Developing Natural Activities, S.L. (DNA), company of promotion and development of projects of tourism and leisure related to nature.

Jorge Rodríguez González

Jorge Rodríguez González

Marketing and Corporate Communication Manager

Jorge Rodríguez González is Director of Marketing and Corporate Communications at Biosphere Responsible Tourism, in addition to managing the Project #TOURISM17 for the promotion of sustainable destinations in Catalonia, Lanzarote and Euskadi and coordinating the Smart Hotel Project of RTI and ASOLAN for the modernization of hotels on the island of Lanzarote. Since 2015, he coordinates the promotion of destinations in Biosphere Destination Community and is part of the development and management of the Biosphere Online Certification System. In 2015 he was responsible for Communication and Promotion of the World Summit on Sustainable Tourism +20. In 2016 he was the keynote speaker at the Re Think Hotel II conference on sustainable hotels and hotel rehabilitation projects. He is currently involved in the organization of events carried out by the Responsible Tourism Institute in Barcelona, Arona and Lanzarote.

Elena Ranz Rodríguez

Elena Ranz Rodríguez

Certification Processes Manager

She has a degree in Environmental Sciences from the University of Alcalá de Henares. She has specialized in Environment, Quality and Management Systems after completing the same master's degree at Cerem International Business School. She is responsible for the Biosphere Destination Certification and elaborates sustainability diagnoses in several destinations. She coordinates the training area of the RTI, teaches courses on the Biosphere Campus and sustainability awareness seminars. She develops the RTS certification standards and has obtained official training as an auditor according to the criteria of the Global Sustainable Tourism Council, performing this work in several entities. She collaborates in the management of the Biosphere Online Certification system and participates in the technical development of the programming of the international events organized by the Responsible Tourism Institute. 

Bárbara Cobo

Bárbara Cobo

Administration Manager

Barbara holds a degree in Business Administration and Management from the University of La Laguna. She is currently responsible for the area of administration and management of the Responsible Tourism Institute. In addition, she provides support to the technical department, collaborates in the management of the Biosphere Online Certification system and participates in the technical development of the programming of the international events organized by the Responsible Tourism Institute

Cipriano Marín Cabrera

Cipriano Marín Cabrera

Associate partner

Cipriano Marín was the Secretary General of the First World Conference on Sustainable Tourism (1995), and Deputy Secretary of INSULA (International Scientific Council for the Development of Islands, 1995-2006). He has promoted or coordinated five international conferences related to sustainable tourism, in addition to working as a consultant for both UNESCO and the European Commission.

He has worked in innovation and field projects related to sustainable development, tourism and energy, including activities as head of Renewable Energy Futures for UNESCO and as coordinator of the Biosphere Smart Initiative, an observatory of UNESCO for the exchange of knowledge on climate change, green economies, and sustainable development.

Juan Manuel Ribera de Frías

Juan Manuel Ribera de Frías

Associate Partner

With more than 30 years of professional experience he has developed the second half of his career as a strategy consultant in the tourism sector. With projects in more than 20 countries, his main skill is the management of multidisciplinary teams and his foundation is the responsibility of achieving sustainable development. Juan Manuel Ribera holds a degree in Business Administration and an MBA from the Barcelona School of Business Administration and Management (ESADE)

Javier Gallego

Javier Gallego

Associate Partner

He holds a degree in Law from the University of Valencia and is currently Managing Director of Grupo ZT Hotels, President of the "Introducing Castellón" Product Club, President of the Hotel Association of Castellón and Managing Director of Tourism Strategy at Castellón Airport. He has also been Director General of the Themis Foundation of UNWTO, Tourism Advisor of the Government of Andorra, Director of the International Master of Tourism of the UPV and Director of Promotion and Product of the Generalitat Valenciana. He has directed tourism development and education projects for various educational and governmental entities in China, Peru, Mexico, Argentina, Uruguay, Central America and Spain, among others.

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USA

OFFICES

East Coast

TEAM

Liza Agudelo

Liza Agudelo

CEO Biosphere USA and Canada

Biologist with a Master's Degree in Sustainable Development and Conservation Biology, Liza has been actively involved in the coordination and management of conservation and sustainable development projects at a local and international level. She has interacted at different levels in the design, management, and execution of sustainable programs and initiatives both globally and locally, with an extensive experience in coordination and management.Her beginnings with community projects and non-forest products in her native Colombia led her to support the management of the biodiversity project portfolio of the Foundation for the United Nations, where she also collaborated in knowledge management exercises. Afterward, Liza settled in Belize where she was the coordinator of the Alliance for the Mesoamerican Reef of ICRAN, a multiagency and international effort to promote sustainable practices in tourism, fisheries and watershed management; seeking to minimize the impacts on the second largest barrier reef in the world. In recent years, Liza was Senior Program Manager for the Global Sustainable Tourism Council (GSTC). She is a founding member and President of Q4C Group, a company dedicated to quality certification, as well as founder of Planet 4 People, a company dedicated to the market solution for conservation.

Erika Harms

Erika Harms

Representative Biosphere USA

Erika Harms has focused her career on creating platforms to unite the private and public sectors in support of the conservation priorities of the United Nations and has spearheaded initiatives such as the Alliance for Sustainable Tourism and the Association for Global Sustainable Tourism Criteria. She was Founding Executive Director of the Global Sustainable Tourism Council (GSTC). Social entrepreneur with diplomatic experience, Erika builds bridges between the private sector and the public sector. Her efforts now focus on finding integrated solutions for the conservation and alleviation of poverty. In 2014 she started her own company, Planet 4 People Enterprises, to promote economic, social and environmental sustainability. She is also a founding partner of the Certification Company Q4C Group. In 2008, Conde Nast Traveler recognized Ms. Harms as "Trail Blazer" in Sustainable Tourism; In 2009, she was named "Ashoka Fellow"; And in 2010 she received the HSMAI award for the 25 Most Extraordinary Minds in Sales and Marketing. Erika is a lawyer, MBA and has a Master's degree in Natural Resources Management, and has recently acquired the Global Leader Auditor certification. She has been an adjunct professor at the renowned business school IE (Instituto Empresarial) in Madrid.

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