Cookies Policy

At Biosphere Responsible Tourism, S.L. (BRT), we use cookies and similar technologies on our websites www.biospheretourism.com and www.biospheresustainable.com. This Cookie Policy explains what cookies are, which cookies we use, for what purpose, and how you can accept or reject them or withdraw your consent, in accordance with Article 22(2) of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), Regulation (EU) 2016/679 (GDPR) and the Spanish Data Protection Agency's Guide on the use of cookies.

The use of cookies may involve the processing of personal data. To find out how we process your data and how to exercise your rights, we also recommend that you consult our Privacy Policy.

1. What are cookies?

A cookie is a file that is downloaded to your device (computer, mobile phone or tablet) when you access certain web pages. Among other things, cookies allow information about your browsing habits or those of your device to be stored and retrieved and, depending on the information they contain and the way you use your device, they may be used to recognise you.

Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a set period (persistent cookies). Cookies may be managed by us (first-party cookies) or by other entities (third-party cookies). The information collected by some cookies, such as unique identifiers or IP addresses, may be considered personal data.

When this policy refers to "cookies", we also mean other similar technologies that store or retrieve information on your device, such as pixels or web beacons, the browser's local storage (HTML5), or techniques that combine information to identify a device (fingerprinting).

Cookies do not damage your device. The cookies we use never store sensitive information, such as passwords or payment card details.

2. What types of cookies do we use?

According to who manages them:

• First-party cookies: these are sent to your device from a domain managed by BRT.
• Third-party cookies: these are sent to your device from a domain managed by another entity, which processes the information obtained through them.

According to how long they remain on your device:

• Session cookies: these are deleted when you close the browser.
• Persistent cookies: these remain on your device for the period indicated in the table in Section 3.

According to their purpose:

• Technical cookies: allow you to browse the website and use its options or services, for example controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the items in an order, completing the purchase process, applying to register for a service or event, using security features while browsing or remembering your cookie preferences. They are necessary for the website to function and do not require your consent.
• Preference cookies: allow you to access the service with certain predefined features based on criteria from your device, such as language, browser type or regional settings. Where you expressly request them (for example, when choosing a language), they are exempt from consent.
• Analytics cookies: allow us or third parties to quantify the number of users and to measure and statistically analyse how they use the website, in order to improve our services. They are only installed if you accept them.
• Advertising and behavioural advertising cookies: allow advertising space to be managed and, where applicable, a profile to be built from the observation of your browsing habits in order to show you advertising tailored to it. They are only installed if you accept them. [State whether they are currently used; if not, replace this paragraph with: “We do not currently use advertising or behavioural advertising cookies.”]

3. Third-party cookies

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies to collect information on the use of the website, which Google processes on behalf of BRT for statistical purposes. Google may transfer this information to Google LLC in the United States, with the safeguards provided for in the GDPR, such as the EU-US Data Privacy Framework. Further information is available in Google's Privacy Policy and, if you wish, you can install the Google Analytics opt-out browser add-on.

4. How to accept, reject or withdraw your consent

When you first access our website, a banner is displayed allowing you to accept all cookies, reject non-technical cookies or configure your preferences by category. Non-technical cookies are only installed if you accept them. Without your consent, BRT will not link the information from cookies with the personal data you provide when registering or making a purchase.

You can change your preferences or withdraw your consent at any time via the [“Cookie settings” link or button available in the footer]. We will ask for your consent again no later than twenty-four (24) months after you gave it.

Please note that your choice applies to the browser, device and website from which you make it. If you use another browser or device, or access our other website, you will need to set your preferences there as well.

You can also allow, block or delete the cookies installed on your device through your browser settings:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

If you block or delete technical cookies, some features of the website may not be available. If you reject personalisation cookies, some preferences, such as language, may not be remembered on future visits.

5. Further information

To find out how we process your personal data and how you can exercise your rights, please see our Privacy Policy. If you have any questions about this Cookie Policy, you can write to us at info@biospheresustainable.com.

We may update this Cookie Policy when the cookies we use or the applicable legislation change. We recommend that you consult it periodically.

Biosphere Responsible Tourism, S.L. (BRT)

Tax ID (CIF): B76584770

Registered address: C/ La Rosa, 1, 1.º, CP 38002, Santa Cruz de Tenerife, Canary Islands, Spain

Email: info@biospheresustainable.com

Telephone: (+34) 922 24 29 04

Last updated: 28 September 2026