Use of this digital publication implies acceptance of the following terms of use:
The digital publications of Biosphere Responsible Tourism S.L. (BRT) are intended to provide the customers of its services and web domain, and the general public, with information on the services offered, the entities holding certifications issued by this certification body, news of interest, etc.
BRT reserves the right to make changes at any time to the information contained in its digital publication, and to suspend access to it at any time without prior notice. Notwithstanding the above, this entity does not undertake to update the information contained in the digital publication immediately.
BRT accepts no liability whatsoever arising from third-party content on the links referred to on these pages.
BRT accepts no liability for any damage or loss to the user's software or hardware arising from access to its digital publication or from the use of information or applications contained in it.
BRT holds all rights to the software of the digital publication, as well as the industrial and intellectual property rights relating to the content included in it, with the exception of rights to products and services not owned by this entity, whose trade marks are registered in the name of their respective owners and are recognised as such by BRT. No material from the digital publication may be reproduced, copied or published without the prior written consent of this entity.
BRT will scrupulously respect the confidentiality of the personal data provided by visitors to the digital publication, in compliance with the data protection legislation in force: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.
If you wish to contact Biosphere Responsible Tourism S.L., you may do so by email at info@biospheresustainable.com or by calling (+34) 902 929 928.
Any comments, suggestions or ideas that you voluntarily send us through the general contact channels of this website may be used by BRT to improve its services, without giving rise to any consideration. This does not apply under any circumstances to the information or documentation that entities provide as part of their certification processes, which are governed by the confidentiality clause below.
All products and services on these pages that are not owned by BRT are registered trade marks of their respective owners, are recognised as such by BRT and appear in this digital publication for advertising and information-gathering purposes. Such owners may request the modification or removal of any information concerning them. Furthermore, the appearance of these third-party trade marks does not necessarily imply their endorsement.
BRT, as a certification body, is responsible, through legally enforceable commitments, for the management of all information obtained or created during its certification activities.
All information obtained or created during these activities is considered the client's proprietary information and is treated as confidential, except for information that the client makes publicly available and information that has been agreed in advance with the client may be made public.
BRT informs each client in advance, through the contractual documentation for the certification service, of the information it will make publicly available. In the case of the Biosphere Scheme, this information is limited to that shown in our public web repository at the domain biospheresustainable.com, such as the name of the certified entity, the scope and validity of its certificate, and the sustainability actions assessed.
Where BRT is required by law, or authorised by contractual commitments, to release confidential information, it will notify the client or the individual concerned in advance of the information provided, unless prohibited by law.
Information about the client obtained from sources other than the client (for example, from a complainant or from the authorities) will also be treated as confidential.
This commitment extends to all BRT personnel, including external auditors, committee members and any external person or body acting on its behalf, all of whom are bound in writing to maintain confidentiality.
Confidential information may only be accessed, to the extent strictly necessary, by the accreditation body in the performance of its assessment duties and by the scheme owner where required by the rules of the Scheme, under the terms set out in the contractual documentation for the certification service.
Where a service has been purchased by a third party and assigned by means of a code, BRT will only disclose to the entity that purchased it the data set out in Section 7 of our Terms and Conditions (services assigned and used, company name and contact email address). It will not provide that entity with information on the documentation submitted or on the progress of the assessments, unless expressly authorised by the entity being assessed.
This confidentiality commitment is indefinite and remains in force after the contractual relationship has ended.